WNS Assistance delivers comprehensive, end-to-end claims managements solutions to clients across the UK – from MGAs and blue chip insurers to a range of fleets and broker businesses.

Our dedicated teams and streamlined processes help us deliver a responsive, flexible and fully transparent solution that includes property, motor and legal claims management.

From FNOL through to resolutions, everything is managed in-house, with our professional handlers delivering high levels of service throughout the claims process. Our nationwide repair network helps us control cost for all clients, while also protecting indemnity spend and making a positive difference to customers perceptions of their brands.

International specialist insurer, Hiscox, is committed to providing an extraordinary quality of service, and its claims service is no exception. With a vision and values to match their own, Hiscox chose to partner with WNS Assistance based on the full complement of services available, as well as on the company’s credentials for world class customer service, reducing downtime, enhanced cost control and timely management information.

WNS Assistance has created a claims management team that is an extension of the Hiscox brand. Our people and processes work seamlessly with Hiscox, to deliver an outstanding customer service experience, from start to finish.