First Notification of Loss
A Round-The-Clock FNOL Service
The WNS Assistance First Notification of Loss (FNOL) team operates 24 hours a day, 365 days a year, so are always on hand to deliver outstanding customer service, offering a comprehensive incident notification service and hassle-free repairs and recovery.
Our unique service draws on decades of domain expertise, professionally delivered using proven processes and our market-leading claims automation technology to drive down clients’ costs and deliver customer service excellence from the outset of the claim. We focus on full, accurate and empathetic data capture and gaining a complete understanding of each customer’s needs to ensure further calls are not required, as well as triaging for non-fault, personal injury and fraud claims.
WNSA offers a complete end-to-end claims service for property claims, in both the commercial and residential insurance sectors.
WNSLA is authorised and regulated by the Solicitors Regulatory Authority, specialising in personal injury and uninsured loss recovery litigation.