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General Enquiries
For all General enquiries
Please call 0344 854 0660
Monday to Friday 09:00 - 17:30
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Motor Claims
For all Motor Claims enquiries
Please call 0344 701 9247
Monday to Friday 09:00 - 17:30
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Property Claims
For all Property Claims enquiries
Please call 0344 854 1122
Monday to Friday 8:30 - 17:00
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Legal Claims
For all Legal Claims enquiries
Please call 0344 248 6910
Monday to Friday 09:00 - 17:30
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Sales
For all Sales enquiries
Monday to Friday 09:00 - 17:30
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Accounts
For all Accounts enquiries
Monday to Friday 09:00 - 17:30
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Person using the phone
Ipswich Office
WNS Assistance
16 Museum Street
Ipswich
IP1 1HT
United Kingdom
Claims and Switchboard 0344 854 0660
Please note that calls may be recorded for training and auditing purposes.
Person using a desktop computer
Manchester Office
Assistance House
Hercules Business Park
Bird Hall Lane, Cheadle
Stockport SK3 0UX
United Kingdom
Claims and Switchboard 0344 854 0660
Please note that calls may be recorded for training and auditing purposes.
At any point in the conversation, you can use these key phrases
  1. Restart - clear context and start fresh (don't worry, you will still be signed in, if you have already done so)
  2. Bye - close conversation
  3. Help - display this help info
  4. Feedback - Provide feedback about current conversation
  5. Handoff - Request for transfer to human executive
  6. Menu - Display main query categories