Property Claims

Contents Claims

Comprehensive Contents Claims Management

WNS Assistance offers a comprehensive contents claims management solution. Mitigating claims spend in this area is vital to any insurer, broker or managing general agent in ensuring and maintaining underwriting profit. We offer an end-to-end solution from policy and claims validation, right through to replacement, cash settlement or e-vouchers, all for a low-cost desktop fee. 

Complemented by our 24/7 First Notification of Loss service, our team is always on hand to deliver outstanding customer service, working to pre-agreed service level agreements to enhance the customer journey.

Validation & Supply Chain Relationships

The WNSA contents claims solution offers a policy and claims validation option, with our expert validation team catering for all specialist contents claims. This is supported by our comprehensive supply chain, able to cater for all contents types, including white/brown goods, jewellery, sports equipment and flooring, plus high net worth.

Through direct relationships with retailers and manufacturers, WNSA is able to achieve significant claims cost mitigation, delivering the maximum savings on contents claims to our clients.

Proven Results

WNSA delivers greater cost control to clients through transparent repair and replacement costs, as well as competitive desktop fees. Our quick decision-making and triage, along with our dedicated case management approach, reduce claims lifecycles by a proven 32%, in turn reducing our clients’ operational expenditure.