WNS has a proven track record of indemnified cost control and customer service excellence alongside a highly developed claims platform; it was an easy decision to make them our partner
We are delighted to partner with a such a well-known and experienced claims outsource provider in WNS Assistance. We are confident that with their modern technology solutions, incorporating fully integrated end to end claims management functions, our customers’ claims will be managed highly effectively, leading to a great customer experience and highly efficient control of indemnity spend.
Understanding the unique service levels required in the specialist insurance marketplace, WNS Assistance has created a claims management team that truly is an extension of the Hiscox brand. Their people, processes and technology systems work seamlessly with our own to deliver advanced management information and the outstanding customer service needed to fulfil our superior claims handling promise.
Archipelago Risk Services has created a new vision of personal lines insurance, providing a flexible, tailored, multi-cover policy for their clients. Encompassing Motor, Home, Travel, Landlord’s Property and Pet classes, Archipelago required a claims management partner who could deliver a wholly inclusive customer journey, catering for all of their client needs.
By Miles is an insurtech startup and motor MGA, offering innovative car insurance for low mileage drivers. Combining cutting-edge tech with a mobile app, By Miles has introduced the UK’s first real time pay-by-mile insurance policy, promising to cut premiums for those who don’t drive very often; making car insurance fairer, more cost-effective and easier to manage. Using their Miles Tracker, a matchbox-sized telematics device, By Miles is able to show customers how much they’re driving in real time.
First Underwriting is an innovative MGA with a wide variety of Non-Standard motor product lines, including Rural / Agricultural, Passenger Vehicles, Motor Fleet, Classic / Enthusiast Vehicles, Business Vehicles and High Net-Worth. With its niche offering, First Underwriting is uniquely placed to combine product specialisms with leading customer service to its brokers enabling true differentiation.
Kitsune Associates, a subsidiary of leading UK insurance brokerage firm Brightside Group, has announced a partnership with WNS Assistance, a UK-based claims management company, to manage its end-to-end claims management services. WNS Assistance is part of WNS Global Services, a New York Stock Exchange-listed global provider of business process management (BPM) solutions.