Case Studies

Following the announcement of the inception of the partnership between WNS, Parkstone and First Central, just over one year ago, we are delighted to announce that contracts have been concluded to increase both the volume and scope of services provided by WNS.

Marshmallow, the highly-valued InsurTech making ‘waves’ with a mission to change the reputation of Insurance, is taking a new approach to determining risks, driven by technology. With a key ambition to make insurance easier for its customers, and deliver an outstanding experience, Marshmallow has chosen to partner with WNS Assistance to service its end-to-end claims management needs.

Got2Insure has approached the market with a fresh innovation for the modern era of car insurance at the forefront of their brand. Got2Insure have a five-star Defaqto rating for their comprehensive car insurance, which requires a partnership that can uphold these standards, and provide excellent customer support 24/7.

Archipelago Risk Services has created a new vision of personal lines insurance, providing a flexible, tailored, multi-cover policy for their clients. Encompassing Motor, Home, Travel, Landlord’s Property and Pet classes, Archipelago required a claims management partner who could deliver a wholly inclusive customer journey, catering for all of their client needs.

By Miles is an insurtech startup and motor MGA, offering innovative car insurance for low mileage drivers. Combining cutting-edge tech with a mobile app, By Miles has introduced the UK’s first real time pay-by-mile insurance policy, promising to cut premiums for those who don’t drive very often; making car insurance fairer, more cost-effective and easier to manage. Using their Miles Tracker, a matchbox-sized telematics device, By Miles is able to show customers how much they’re driving in real time.

First Underwriting is an innovative MGA with a wide variety of Non-Standard motor product lines, including Rural / Agricultural, Passenger Vehicles, Motor Fleet, Classic / Enthusiast Vehicles, Business Vehicles and High Net-Worth. With its niche offering, First Underwriting is uniquely placed to combine product specialisms with leading customer service to its brokers enabling true differentiation.

Kitsune Associates, a subsidiary of leading UK insurance brokerage firm Brightside Group, has announced a partnership with WNS Assistance, a UK-based claims management company, to manage its end-to-end claims management services. WNS Assistance is part of WNS Global Services, a New York Stock Exchange-listed global provider of business process management (BPM) solutions.