Welcome To
WNSA Ipswich

The WNS Assistance Ipswich Office is our head office, housing all of our support functions, as well as the core claims teams for our motor and property divisions

WNSA Ipswich

Get in touch

WNS Assistance
16 Museum Street
United Kingdom

Email info@wnsa.com
Claims and Switchboard 0344 854 0660
Please note that calls may be recorded for training and auditing purposes

Our Ipswich office is spread across two buildings, with an open-plan space for our core claims team and customer service unit. We operate a clear-desk policy and give each member of staff access to a secure locker for their mobile phones and personal items, ensuring the security of our customers’ information.

Ipswich is one of the UK’s leading locations for employment in the insurance industry, along with Manchester. Having our head office in such a location enables us to recruit staff with proven industry experience.

At any point in the conversation, you can use these key phrases
  1. Restart - clear context and start fresh (don't worry, you will still be signed in, if you have already done so)
  2. Bye - close conversation
  3. Help - display this help info
  4. Feedback - Provide feedback about current conversation
  5. Handoff - Request for transfer to human executive
  6. Menu - Display main query categories