Client-Tailored Claims Management Services
WNS Assistance provides clients with a range of services, designed to offer a true end-to-end claims management solution across motor, property and legal claims.
Whatever their requirements, we work with our clients to tailor our services to their specifications, whether they require a modular service, a combination, or a full end-to-end solution.
Select a product below to learn more…
Motor Claims
More about Motor Claims- Motor
![First Notification of Loss Icon]()
First Notification of LossOur outsourced FNOL team operates 24/7, delivering outstanding customer service, comprehensive incident notification and hassle-free vehicle repair and recovery.
Learn More - Motor
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TelematicsWNS Assistance works with many existing and start-up telematics insurers to deliver first-class claims and customer experience.
Learn More - Motor
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Third Party InterventionThe WNS Assistance third party intervention service is designed to be proactive, quickly and accurately assessing and acting upon the needs of third parties
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![Motor Claims Non-Fault Icon]()
Non-FaultAccidents Happen is WNSA's comprehensive credit hire and repair solution for customers involved in non-fault accidents, managed in-house 24/7.
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Repair NetworkWNS Assistance has a UK-wide network of over 200 approved repairers, all of whom are fully independent, delivering a cost-effective and high-quality service
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Repair ManagementAt WNSA, our nationwide network of over 200 approved repairers provides the coverage and capacity to respond quickly and efficiently to all types of repair.
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EngineeringOur team of desktop engineers has experience across the range of vehicle types and manufacturers, they analyse 100% of customer repairs, delivering cost control, indemnity savings and reduced vehicle off road times.
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Third Party Property DamageCombining the expertise of our motor and property divisions, WNS Assistance is the perfect partner for fulfilling third party property damage claims.
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![Motor Claims Total Loss Icon]()
Total LossThe WNSA total loss solution works closely with our FNOL process and desktop engineering, ensuring customers receive a settlement as quickly as possible.
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Third Party Personal InjuryWNSA employs expert teams of third party personal injury handlers to control injury claims, using system workflow to ensure proactive control of each claim.
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Credit Hire DefenceOur credit hire defence handlers employ a strategy built around our understanding of the operating model of a CHO to negotiate any associated costs.
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Fraud ManagementWorking with recognised industry bodies, our teams at WNS Assistance follow proven processes to tackle insurance fraud head on.
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![Motor Claims Large Losses Icon]()
Large LossesWNSA's system employs analytic dashboards to identify triggers for potential large losses and highlights them to drive accurate referrals and reserving.
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Property Claims
More about Property Claims- Property
![Property First Notification of Loss Icon]()
FNOLWNS Assistance provides a 24/7 FNOL service for property claims, delivering a customer-centric solution to our clients and their customers.
Learn More - Property
![Contents Claims Icon]()
Contents ClaimsWNS Assistance offers a comprehensive contents claims management solution, from validation right through to replacement or cash settlement.
Learn More - Property
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Subrogated RecoveryAt WNSA, our dedicated team can deal with the subrogated recovery of an insured loss, and is experienced in recovering these losses quickly for clients.
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Repair & RestorationWNSA’s end-to-end property claims solution offers expertise in mitigation, repair, restoration and reinstatement claims management for buildings claims.
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Building Claims ValidationWNSA offers an expert-led building claims validation service to insurers, brokers and the MGA market, led by our in-house team of experienced professionals.
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Legal Claims
More about Legal Claims- Legal
![Claimant Icon]()
ClaimantWNS Legal Assistance is a leading specialist in personal injury claims, including road traffic accidents, workplace injuries, pedestrian claims and criminal injuries.
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![Defendant Icon]()
DefendantAt WNS Legal Assistance, we have a wealth of expertise in acting on behalf of defendants, taking a client-focussed approach to achieve the best outcomes.
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RecoveriesThe recoveries team at WNS Legal Assistance is supported by market-leading technology, adopting a client-focussed approach to claims handling and litigation.
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Our clients are at the heart of everything we do. Whatever their needs, we work with our clients to tailor our services to their unique requirements, delivering excellent service, clear communication and proven processes throughout.
