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From First Notification of Loss (FNOL) through to resolution, our process-led claims management results in:
Our end-to-end claims management solutions are designed to deliver indemnity cost control and customer service excellence across multiple claims types:
Our dedicated team is always on hand to deliver outstanding customer service, and has the experience and know-how to be market leading. We pride ourselves on our:
We are focused on embracing new technologies and innovating new solutions to deliver optimal outcomes for our clients:
Whatever their requirements, we work with our clients to tailor our services, delivering proven processes and clear communication throughout.
At WNS Assistance, we provide our clients with a range of services, designed to offer a true end-to-end claims management solution.
Our claims line is available 24/7, 365 days a year. Whatever your query, we are on hand to help, so call us today on 0344 854 0660.
International specialist insurer, Hiscox, is committed to providing an extraordinary quality of service, and its claims service is no exception. With a vision and values to match their own, Hiscox chose to partner with WNS Assistance based on the full complement of services available, as well as on the company’s credentials for world class customer service, reducing downtime, enhanced cost control and timely management information.
WNS Assistance has created a claims management team that is an extension of the Hiscox brand. Our people and processes work seamlessly with Hiscox, to deliver an outstanding customer service experience, from start to finish.
Watch our Hiscox Testimonial Video to find out more.
WNS Assistance is an award-winning claims management company, delivering comprehensive, end-to-end solutions to clients across the UK – from blue-chip insurers and MGAs to a range of broker businesses and fleets.
Our winning combination of dedicated people and streamlined processes delivers a flexible, responsive and fully transparent solution that includes motor, property and legal claims management.
All managed in house – from First Notification of Loss (FNOL) through to resolution – our services help protect indemnity spend for our clients, make a clear difference to perceptions of their brands, and reduce operational expense. We pride ourselves on excellent customer service and effective cost control, keeping the client in mind at all times.
Our clients are at the core of everything we do. Whatever their needs, we work with our clients to tailor our services to their individual requirements, delivering service excellence, proven processes and clear communication throughout.
We are delighted to partner with a such a well-known and experienced claims outsource provider in WNS Assistance. We are confident that with their modern technology solutions, incorporating fully integrated end to end claims management functions, our customers’ claims will be managed highly effectively, leading to a great customer experience and highly efficient control of indemnity spend. Trevor Bowers Kitsune Associates View Case Study
We are delighted to partner with a such a well-known and experienced claims outsource provider in WNS Assistance. We are confident that with their modern technology solutions, incorporating fully integrated end to end claims management functions, our customers’ claims will be managed highly effectively, leading to a great customer experience and highly efficient control of indemnity spend.