Hiscox Case Study Overview

International specialist insurer, Hiscox, is committed to providing an extraordinary quality of service, and its claims service is no exception. With a vision and values to match their own, Hiscox chose to partner with WNS Assistance based on the full complement of services available, as well as on the company’s credentials for world class customer service, reducing downtime, enhanced cost control and timely management information.

WNS Assistance has created a claims management team that is an extension of the Hiscox brand. Our people and processes work seamlessly with Hiscox, to deliver an outstanding customer service experience, from start to finish.

Watch our Hiscox Testimonial Video to find out more.

About Us

Claims Management Experts

WNS Assistance is an award-winning claims management company, delivering comprehensive, end-to-end solutions to clients across the UK – from blue-chip insurers and MGAs to a range of broker businesses and fleets.

Our winning combination of dedicated people and streamlined processes delivers a flexible, responsive and fully transparent solution that includes motor, property and legal claims management.

All managed in house – from First Notification of Loss (FNOL) through to resolution – our services help protect indemnity spend for our clients, make a clear difference to perceptions of their brands, and reduce operational expense. We pride ourselves on excellent customer service and effective cost control, keeping the client in mind at all times.

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