News / General

Claims Technology Solution of the Year, Sponsored by WNS Assistance

Jun 12 2019
By Mark Turner

Not quite a ‘Moonlight at the Oscars’ moment at the recent Insurance Times Claims Excellence Awards, but I was given the wrong envelope!

Well done to Aviva for (eventually) picking up the award, and VisionTrack (twice!) for theirs of course.

Thanks to our clients for joining us for a great night and for reminding me of the events on stage throughout the rest of the evening; you know who you are.

At any point in the conversation, you can use these key phrases
  1. Restart - clear context and start fresh (don't worry, you will still be signed in, if you have already done so)
  2. Bye - close conversation
  3. Help - display this help info
  4. Feedback - Provide feedback about current conversation
  5. Handoff - Request for transfer to human executive
  6. Menu - Display main query categories