Third Party Property Damage
Third Party Building Repair Intervention
Combining the claims management expertise of our motor and property divisions, WNS Assistance is the perfect choice of partner for fulfilling all claims relating to standard domestic and commercial buildings where damage is caused by vehicle impact.
The service reduces cost and handling times by offering an expert-led innovative survey, validation and repair service to manage property claims up to a value of £25,000, plus claims relating to lower-value road furniture.
Loss Adjusting
Traditional loss adjusting services are replaced by deploying and estimating services to our UK-wide approved contractor network. All members of our network are qualified and experienced, and ensure that all settlements offered take full account of pre-accident dilapidation.
Our service provides an alternative to the traditional loss-adjuster approach and provides up to 40% savings compared to typical loss-adjusting fees.
Competitive Fees & Reduced Indemnity Spend
Provided for a competitive fee, our services includes a comprehensive on-site scoping visit and claims validation. We can also offer an extended service to include third-party quantum negotiation and repair management.
There are no adjusting fees or rebates using the WNSA-approved contractor network, ensuring minimal indemnity spend.
Collaborating for Claims Excellence
Our third party property damage service is supported by our 24/7 first notification of loss and third party intervention functionality, as well as our UK-wide builder and repairer networks. Our dedicated teams and comprehensive supply chain is always on hand to cater for all claim scenarios.
Applying our expertise with optimum evidence capture and competitive repair rates, we are able to deliver maximum savings on third party property claims for our clients.
Motor Claims
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First Notification of LossOur outsourced FNOL team operates 24/7, delivering outstanding customer service, comprehensive incident notification and hassle-free vehicle repair and recovery.
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TelematicsWNS Assistance works with many existing and start-up telematics insurers to deliver first-class claims and customer experience.
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Third Party InterventionThe WNS Assistance third party intervention service is designed to be proactive, quickly and accurately assessing and acting upon the needs of third parties
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Non-FaultAccidents Happen is WNSA's comprehensive credit hire and repair solution for customers involved in non-fault accidents, managed in-house 24/7.
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Repair NetworkWNS Assistance has a UK-wide network of over 200 approved repairers, all of whom are fully independent, delivering a cost-effective and high-quality service
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Repair ManagementAt WNSA, our nationwide network of over 200 approved repairers provides the coverage and capacity to respond quickly and efficiently to all types of repair.
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EngineeringOur team of desktop engineers has experience across the range of vehicle types and manufacturers, they analyse 100% of customer repairs, delivering cost control, indemnity savings and reduced vehicle off road times.
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Third Party Property DamageCombining the expertise of our motor and property divisions, WNS Assistance is the perfect partner for fulfilling third party property damage claims.
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Total LossThe WNSA total loss solution works closely with our FNOL process and desktop engineering, ensuring customers receive a settlement as quickly as possible.
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Third Party Personal InjuryWNSA employs expert teams of third party personal injury handlers to control injury claims, using system workflow to ensure proactive control of each claim.
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Credit Hire DefenceOur credit hire defence handlers employ a strategy built around our understanding of the operating model of a CHO to negotiate any associated costs.
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Fraud ManagementWorking with recognised industry bodies, our teams at WNS Assistance follow proven processes to tackle insurance fraud head on.
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Large LossesWNSA's system employs analytic dashboards to identify triggers for potential large losses and highlights them to drive accurate referrals and reserving.
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