Looking After Customers, 24/7
Operating 24/7, 365 days a year, we offer a comprehensive range of claims handling services, ensuring that we’re always there when customers need us most.
By exploiting the latest in technology developments, coupled with our industry-leading experience in process management and dedicated, personable teams, we can provide a claims handling solution that is tailored to our clients’ precise needs.
Clients benefit from our first class UK-wide network of Approved Repairers and the purchasing power we can leverage in order to keep costs low. As a result, we offer best-in-industry vehicle off-road times and average repair costs.
Customers will also benefit from a proactive, hands-on approach that ensures repairs are carried out quickly and efficiently, helping them to cope during what can be a stressful time.
Our dedicated, experienced teams keep customers informed through their preferred choice of communication and ensure that issues are dealt with quickly and efficiently.
- 24/7 365 support UK wide
Industry leading VOR time and average cost of repair
High customer satisfaction levels
Flexible and responsive account management
Comprehensive management reporting
- Subrogation and loss recovery
- Choice of customer contact mechanisms and salutation
- Range of mobility options