WNSLA Regulatory Information
WNS Legal Assistance LLP is registered in England with number OC396265 and its registered office at Assistance House, Hercules Office Park, Bird Hall Lane, Cheadle, Stockport, SK3 0UX.
WNS Legal Assistance is authorised and regulated by the Solicitors Regulation Authority with number 619958.
Details of the Solicitors Regulation Authority can be found at: http://www.sra.org.uk
Professional Indemnity Insurance
We have professional indemnity insurance provided by Allianz.
Your Right To Complain
We are committed to providing the highest quality of service. If you are a client and you have any concerns or complaints about any of the services we provide to you, we would like to discuss them with you and try to resolve them as soon as possible. Initially, we suggest that you contact the person responsible for the particular matter or their supervisor.
If you do not resolve your issues, then the firm has a written formal complaints procedure, a copy of which is attached here. In the unlikely event that the matter is still not resolved at the conclusion of our complaints process, you are entitled to make a complaint to the Legal Ombudsman, details below:
PO Box 6806
T: 0300 555 0333
You are entitled to apply to the court for an assessment of a bill under Part III of the Solicitors Act 1974 and we can give you details about this.
You can find the results of our Diversity Survey here.
You can view our policies here: