PropertyNetProperty Claims Management Built On Solid Foundations

WNS Assistance has developed PropertyNet to proactively manage the contractor network, enhance process efficiency, and reduce claims expenses.


Collaboration Window

PropertyNet provides a real-time view of claims status for all parties, allowing interaction between contractors, brokers, insurers, loss adjusters and customers.

Flexible Connectivity

PropertyNet is accessed via the Internet and is compatible with all modern browsers.

Minimal Development

With no software to install, our updates are rolled out quickly and efficiently.


Using latest encryption and Cloud technologies, all sensitive data is securely protected.

Best Practice Dissemination

Consistent process for all users – measured and reported to highlight where configuration can instigate process improvements.

Reduced Process Cycle Times

PropertyNet offers process automation and bespoke configuration of workflow based triage, offering total efficiency and organisation.

Intelligent Outcome Management

PropertyNet's powerful decision engine enables configuration of sophisticated outcomes, based on rule-based triage and time-bound triggers.

Process Transparency and Control

All processes are measured and reported to configured service levels, with escalation workflow enabling management by exception.

Collaborative Working

All accessed online, our clients can work with their colleagues wherever and whenever they choose.

Powerful Reporting

The reporting tool in PropertyNet enables clients to instantly configure and schedule reports, with no intervention required.

For more information

If you would like more information about PropertyNet, or any other products and services offered by WNS Assistance, please get in touch:

Sales: 0844 854 0675

For claims please call 0844 854 1122

WNS Assistance Shortlisted For Property Management Awards 2015

Recognising our dedication to a seamless end-to-end service, high quality, efficient repairs and outstanding levels of customer satisfaction, the awards are now open for voters from across the property management industry to choose their champions.

Making Property Claims Management Work For Your Business

Customer expectations are changing the way the business world works, and this is as true of property claims management as it is for any other industry.

Property Claims

WNS Assistance utilises a highly effective business model of bespoke technology, process efficiency and transparency, as well as the strong and respected WNS brand to offer innovative validation and repair services in the Property Claims sector.