Accidents Happen is our dedicated, in house, credit hire and repair service for those customers involved in non-fault accidents.
If you’ve fallen victim to a non-fault road traffic accident, the knowledgeable advisors at Accidents Happen are available 24 hours a day, 7 days a week ensuring that you get back on the road as quickly as possible. Our specialist team manages the entire claims process on your behalf as part of a service designed to save you time and money, whilst eliminating the inconvenience of a non-fault accident.
The comprehensive solution provided by Accidents Happen includes:
- ‘Like for like’ vehicle replacement
- Credit repair
- Free legal representation
- Retention of no claims bonus
- No excess to pay
- An enhanced customer experience
Our national repairer network and partnerships with trusted suppliers coupled with over 10 years experience as part of one of WNS Assistance, the UK’s largest accident management company means that Accidents Happen have the resources and expertise to deliver exceptional levels of customer satisfaction, ensuring a smooth claims process for all involved.
This service is provided by AHA, a trading name of Accidents Happen Assistance Limited.
Reporting a claim
If you have been the victim of a non-fault accident AHA can help.
If you or someone you know requires further information from Accidents Happen please complete our request information form and a specialist Accidents Happen Advisor will be in contact with you shortly.
To report a claim please fax 0844 248 6996 using an Accidents Happen referral from, alternatively you can email a completed referral from to email@example.com.