Accident Management

Minimising Off Road Time And Costs

Managing fleets from 500 to 25,000 vehicles, or more, we’re here 24/7 to keep your fleet where it should be – on the road.

We offer flexible, tailored solutions with a range of options, all designed to meet our clients’ specific operational requirements.

From first notification to rapid closure of any third party claims, our specialist teams are committed to delivering our clients and their drivers a service that is difficult to beat.

Through our highly refined systems and processes, and close working relationship with our network of repair centres, we deliver an industry-leading average vehicle off-road (VOR) time of 5.8 days compared to 9 days as measured by Audatex.

At the same time, by leveraging our superior buying power and utilising our team of experienced assessment engineers, we offer the lowest average cost of repair – 30% lower than the industry average.

Real-time visibility of the status of all repairs and comprehensive MI reporting is available as standard, providing clients with the key information they need to help manage their fleet. We also offer solutions to proactively help improve fleet performance and reduce costs.

Key benefits:

  • 24/7 365 support UK wide
  • Industry leading VOR time and average cost of repair
  • Comprehensive management reporting
  • Real-time repair status information
  • Proactive fleet performance improvement solutions


  • Mobile repair
  • Free national collection and delivery
  • Free courtesy cars
  • Uninsured loss recovery
  • Legal expenses insurance
  • Third party claim mitigation