We are pleased to announce that WNS Assistance has been shortlisted as a finalist in the Best Industry Supplier of the Year category at this year’s prestigious Property Management Awards.
The Property Management Awards celebrate high levels of performance and quality of work in the industry and have recognised WNS Assistance for our focus and understanding of the claims management process, which enables us to deliver a positive customer experience. Our current satisfaction score stands at 96%.
Our exceptional customer service levels are combined with outstanding control of overall claims costs. This is achieved by continuous investment in the recruitment and development of technical claims handlers with the skills and experience needed to manage repairs, as well as year on year reduction of lifecycles and a trusted network of excellent contractors. All aiding our leakage figures of less than 0.5%.
David Machin is the Managing Director of the Property Division: “We recognise that we represent the brand of each of our clients. As such, we work hard to live our clients’ visions and values and we do everything that we can to enhance the perceptions that their customers have of them. This forms the bedrock upon which we deliver and build our business. We are delighted that the hard work of everyone involved in our business has been recognised by the Awards.”
The Property Management Awards take place on 3rd December at the iconic Wembley Stadium.
Find out more about property claims management from WNS Assistance.
The above short listing refers to WNS Global Services (UK) limited who was the predecessor provider of the service now novated to WNS Assistance Limited.