WNSA Approved Repairer Network

WNS Assistance contracts a network of over 430 Approved Repairers, to service all types of vehicle including car and LCV Repairers, Commercial HGV Repairers as well as specialist Caravan and Motorhome Repairers. They are strategically placed across the UK, each with overlapping postcodes to ensure national coverage and capacity flexibility, to offer you a local repair, wherever you are based.

The WNSA Repairer Network is managed by our regionally based Network Managers who are responsible for implementing, auditing and maintaining relationships with Repairers, using our comprehensive scorecard model to monitor performance.

This continuous assessment programme offers evaluation based on criteria set to meet the values of our customer base, such as compliance with service levels, adherence to client agreed parts policies, customer satisfaction scores, average off-road times and the safe disposal of waste materials. Each Repairer is awarded a Gold, Silver or Bronze accreditation in line with their score, which informs work allocation and improves overall standards.

WNSA offer a 5 year guarantee on repairs, demonstrating how we can offer a high quality service balanced with utilising our superior buying power and proactive claims management processes to bring measurable benefits to your business.