Motor Claims

WNS Assistance offer bespoke Accident Management and Claims Handling solutions, tailored to suit the needs of our insurer, fleet and broker clients.

Our Services Include:

  • First Notification of Loss and Policy Validation
  • First Party Claims Handling
  • Total Loss Settlement
  • Third Party Claims Handling
  • Third Party Property Damage
  • Accident Management
  • Repair Management
  • Third Party Personal Injury
  • Third Party Proactive
  • Third Party Intervention
  • Credit Hire / Credit Repair
  • Credit Hire Defence
  • Personal Injury
  • Uninsured Loss Recovery
  • Claims System Provision.

WNSA's Accident Management service is undoubtedly at the forefront of the industry. We believe that it is the interaction between our First Response Unit and 'in house' Engineering and Downtime Management teams, all using market-leading systems and technology that provides us with such a competitive edge.

The experienced Claims Handling teams at WNSA cover a range of disciplines from Total Loss through to Accidental Damage, to high level Personal Injury claims. With staff based in both Ipswich and Manchester, the wide range of skills on offer is a major strength of our business.

Further to this, our Workflow systems allow close tracking of performance and delivery that is entirely transparent to our clients. We pride ourselves on the quality of and expediency of the service delivered by all the claims disciplines we provide.

A flexible and responsive approach, coupled with our market-leading technology enables us to provide our clients with a full spectrum of fast and efficient Accident Management and Claims Management services resulting in the delivery of consistently high levels of customer service.

Motor Claims